How can I track my order and what does ‘fulfilled’ mean?

To track your order, you can find the tracking information in the order detail page within the My Account section of our website. Additionally, a tracking link is usually sent via email when your order is shipped; you may need to check your spam folder if you haven’t received it. It generally takes a day or two for the postal service (e.g., USPS) to update tracking information once shipped.

The term ‘fulfilled’ on your order status refers to your order having been processed and shipped out. Sometimes, there might be a delay before you receive the shipping confirmation email. If you see ‘fulfilled’ but haven’t received an email, the details should still be accessible on our website under your account’s order history.

×

Thank you! Your message has been sent.