We strive to deliver your order as quickly and efficiently as possible! Standard Shipping: Orders within the USA typically arrive in 5-7 business days. Shipping charges, if applicable, are calculated at checkout. Restrictions: We currently don’t ship to certain states, cities, or counties due to local regulations. These include: Alabama, Arkansas, Indiana, Rhode Island, Tennessee […]
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 5-10 business days for the refund to reflect in your account.
We’re here to help if something goes wrong with your order! Lost Packages: If your package doesn’t arrive, please contact us at info@feelgreatbotanics.com with your order number, and we’ll work quickly to make it right. Damaged Packages: If your package arrives damaged, email us at info@feelgreatbotanics.com with your order number and photos of the damage. Our team will review […]
To apply a promo or discount code: • Proceed to checkout and enter your code in the [‘Discount Code’] field. • Click [‘Apply’] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble entering your promo code, please try clearing the cache on your web browser or […]
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the shipping address of your order (in the order confirmation email) to ensure […]
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
We work hard to get your order to you as quickly as possible, which means our warehouse begins processing it almost immediately after you place it. Because of this speedy process, cancellations aren’t usually possible once your order has been placed. If you have any concerns about your order, please don’t hesitate to reach out […]
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Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number into our tracking page. Tracking information may not be immediately available after […]
Delivery times depend on your location and the shipping method you choose: Standard Delivery: Usually arrives within 5-7 business days. Express Delivery: Typically arrives within 2-4 business days. If you have any questions about your order’s delivery, feel free to reach out—we’re here to help! days.